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Sub Categories under DigicomDialup The knowledge base is divided into different categories. Select the category appropriate for what you're looking for.     Billing (10 Articles)        -Billing question for DigicomDialup (MyDigicom) customers. Dialup Questions (17 Articles)        -Questions about DigicomDialup Services Email (10 Articles)        -Email questions for DigicomDialup (MyDigicom) accounts. Filtered Service (1 Articles)        -Information on filtering options Newsgroups (0 Articles)        -Information on using Newsgroups Slip Stream Web Acceleration (0 Articles)        -Information on our High-Speed Dialup Web Accelerator Troubleshooting (9 Articles)        -Troubleshooting Problems with Dialup Web Acceleration (41 Articles)        -Information on our high speed dialup connections.	Articles in Category DigicomDialup     What are the dial-up DNS server IP's?   Configuring Your Windows XP System for MyDigicom   Do I need software to access MyDigicom?   (Mac) Page cannot be displayed when the Accelerator is disabled   Internet Connection Wizard v.5 for Microsoft Windows   How to configure Mac OS X to connect to MyDigicom   Complete Uninstall and Reinstall Communications for Windows 98/ME   A dialog appears when the Accelerator client starts, warning that another application is using port 25 or port 110   A specific website does not work through using the Accelerator   I upgraded to the latest version of the Accelerator client and my Proxy Exclusion list and Pop-up Blocker White List were erased.   (Mac) Does the Accelerator support Internet Explorer?   Page can not be displayed when the Accelerator is disabled or not running.   Does it require a special modem?   (Mac) I am unable to start the Accelerator   What are the settings for newsgroups?   I can't send an attachment, im getting a content rejected message?   Proxy exclusion list does not get pushed through from the server to the client   The Accelerator does not start due to an installation or configuration problem   (Mac) iTunes and/or iDisk does not work after the installation of the Accelerator   During installation, a dialog appears warning that e-mail acceleration is disabled because another LSP (Layered Service Provider) was detected   poor image quality   When the Accelerator client is started or stopped, an invalid page fault in WININET.DLL occurs   How to interpret the results generated by the Diagnostics Tool   How do I enable Norton Internet Security 2004 to work with the Accelerator?   When I uninstall Web Accel or disable it I can't surf?   How do I uninstall web accel manually?   Possible Issues and Resolutions for Slow Connection Speeds   Unable to connect to the remote service because the database file could not be accessed or created.   (Mac) Does the Macintosh client have a popup blocker?   Windows Update can not be performed with the Accelerator enabled   Web Accelerater Info & Requirements   After writing a very long email, I get disconnected and am   I usually connect at 45k, what will I connect at with High speed?   RNAAPP (Remote Network Access Application)   No response while sending e-mail with large attachments   The Accelerator was unable to load the sdicore.dll library   How do I configure AdSubtract Pro to work with the Accelerator?   The popup window “Please close all Netscape and Mozilla Windows” does not go away.   My first charge was more than I expected, why?   Outlook Express is Disconnecting Me.   The Accelerator detected another application using the HTTP listening port   I signed up for high speed, but want to downgrade, will I be   Windows NT - Create a new connection   Is Modem-On-Hold (MOH) supported in your V92 locations?   Can you get a POP in my area?   How to Check for Line Noise on Windows 98 with a DUN connection   I can not get iTunes Music Store to work with the Accelerator   What type of speed should I expect?   Manually Configuring Macintosh OS 9 for Dialup   I know I have mail, but Im not getting it   IE/Netscape is still set to use a proxy even after the Accelerator is disabled or not running.   How long does mail stay on the server.   The Accelerator closes after double-clicking the icon in the system tray   (Mac) Does the Macintosh client support email acceleration?   When will my account be billed each month?   Someone else is using my email.   After the Accelerator is installed, all network access from the machine is lost. All applications that access the Internet return errors, and even “ping” and “tracert” do not work   Monthly Invoice. I have a current running balance, why can't you just take my invoice out of that?   The Accelerator does not work with Netscape / Mozilla   What if I'm not happy with MyDigicom High Speed?   Do you support POP3 SSL and SMTP SSL   Outlook Express is Disconnecting Me.   Im Getting Spam.   Cannot send email when the Accelerator client is enabled.   I keep getting Messenger POP Up windows when surfing?   Unable to connect to the remote service (various non-database related reasons)   Applications (which might conflict with the Accelerator)   How to disconnect from the internet (free up your phone line)   How do I cancel service?   Why was my credit card declined?   Is Modem-On-Hold (MOH) supported in your V92 locations   I signed up for regular, but want to upgrade, is there a cost?   How does the High Speed work?   Do you offer web based email?   Is High Speed available for me?   Configuring Your Windows 98 System for MyDigicom   Why do I get prompted for my password when using Newsgroup?   Reason why Dial Up gets Dropped Periodically   Errors - Resolutions   How do I configure the newsgroups?   Is there a contract term?   When running the accelerator from NT 4.0 I get an error?     How do I configure the proxy?   Taking a Long Time to connect/authenticate (Win95/98 ONLY)   Im having trouble getting International Emails.   Dial-Up Networking (RAS) Error Codes & Descriptions in Windows 95 and 98   What are some statistics of the news server?